Recent Reviews

Read what real customers have said about our products

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Our customers have rated us 4.9 out of 5 based on 295 reviews

cashmere hoodie

Unfortunately, i had to wait several months for this jumper but Ivy kept me updated regularly. When the jumper arrived it was excellent so I will definitely be ordering more. It is very good quality.

Beautiful

Absolutely love this hoodie jumper - it is a little too small so will be returning for a larger size but it is exactly as described and the quality is amazing.

Smooth and lovely cashmere Ballet Slippers

Super product and super service with good and kind information during the process

Poor customer service

Very poor customer service. I received a refund as reward vouchers but found I could only use some of them to order a replacement item - had to supplement the order with my own funds. Not what I consider a refund. Unhelpful customer service. Disappointed customer. Won’t be recommending MaisonCashmere.

--- Da MaisonCashmere ---

Dear Katie, we are sorry for your disappointment. However, we would like to remind you that our policy, outlined in the appropriate section of our site, expressly states that only 90% of an order may be paid for using points. Also, please keep in mind that we generally do not make refunds in store credit and that we made an exception in your case, in order to accept your return request which was made 4 months over the allowed return period. Our customer service is at your full disposal for any assistance you may need, as it has been for each of your previous requests.

Loved it!! Really elegant. Need it in every colour

Would buy this in lots of colours. Very flattering. Love the neckline. Great shopping experience

Reviewed by: Dorothy

Ladies' Pure Open Front Cardigan

Perfect

Exactly what I was looking for !

Reviewed by: Caroline

Ladies' Pure Cashmere Knit Robe

So soft I don't want to take it off

This is the softest cashmere I have come across and having looked for the perfect robe for over two years, it was worth the wait, thank you

Smooth, smart and beautifull

Cashmere Twist Snood Scarf Is beatiful and fits perfect

Reviewed by: Sys

Ladies' Pure Cashmere Snood

Love my new snood scarf

Smooth and lovely

Super quality and service

I have recieve long fingers gloves and I look forward to the winter